Privacy Policy

‍This Privacy Policy describes how slamonline.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

We provides this privacy policy to apply to information collected when you visit our websites and any related websites or mobile applications (including without limitation, www.slamonline.ca and www.slamgoods.ca) (“Sites”) operated by SLAM Holdings Inc., its parent companies, subsidiaries, or affiliates (collectively “SLAM”), purchase magazines or other goods sold through the Sites (“Product”), or sign up for subscriptions through the Sites (such subscriptions and all other services provided via the Sites, the "Services"). We urge you to read the complete Privacy Policy set forth below, as well as our Terms and Conditions of Use, and contact us if you have any questions.

By purchasing our Products or using our Services or interacting with us offline you agree to the terms of this Privacy Policy and the accompanying Terms of Use and consent to the collection, use and disclosure practices, and other activities as described in this Privacy Policy. If you do not agree to all of these terms and conditions you may not use the Sites for any purpose.

Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Terms of Use.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@slamonline.ca or by mail using the details provided below:

1595 East Pender Street

Vancouver, B.C.

V5L 1V9

What Information Do We Collect About You?

We collect information about you when you visit the Sites, purchase the Products or use the Services, including information you provide when you register an account, update your profile, subscribe to or otherwise access our content, make a purchase, participate in a promotion, contact customer support or otherwise interact with you. The information that we have collected in the last twelve months includes the following:

1. Information that you Provide and that is collected from other sources: You provide personally identifiable information, such as names, mailing addresses, e-mail addresses, telephone numbers, demographic information, and similar information in a variety of situations, including but not limited to the following: (i) when you subscribe to one of our magazines or place an order (see the section below for more information on subscriptions and orders); (ii) when you register at one of our Sites in connection with the purchase of a Product, publication, or use of a Service; (iii) when you enter personal information on one of our Sites as a condition of participating in contests, promotions, or sweepstakes offered via these Sites; or (iv) when you wish to have a Product or Service fulfilled by a fulfillment partner who can meet the continuing needs of our customers.
   
   We also work with third parties (including, for example, business partners, third party contractors for technical, payment, and delivery services, ad networks, analytics providers, social networks such as Facebook, Twitter, and Instagram, search information providers, credit reference agencies, and other third parties who enable sign on and other functionalities and social media integration) and may receive information about you from them. If you choose to use features on this Site that connect to your online profiles, accounts or services (including social media accounts) (“Connected Accounts”), we may collect any information that you permit through your settings on those Connected Accounts. If, for example, you elect to use Facebook Connect or similar logins to automatically populate certain information on our registration page or otherwise use features on our Site that connect to your online profiles, accounts, or services, (including social media accounts), you are authorizing SLAM to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that Facebook or such other entities could provide to us through their application programming interface. You control the information that we receive from Facebook or other similar social media sites, and such information may include, without limitation, your first and last name, Facebook username, Facebook profile picture, unique Facebook identifier and access token, and e-mail address. Please review your Connected Account privacy settings to control what information is provided to us through this option. ‍

1. ‍Profile Data and Comments: We may collect information including your interests, inferences, preferences, and favorites. We collect information regarding any messages you send (such as feedback and interactions with customer support) or publicly post. You may also choose to voluntarily provide other information to us that we do not request and if you do you are solely responsible for that information.
   
   

Information Collected Automatically: Certain data is automatically collected when you use the Services. These include the following:

1. Service Use Data: This includes data about features you use, pages you visit, emails and advertisements you view, Products and Services you view and purchase, the time of day you browse, and your opening and exiting pages.
2. Device Data. We collect data about the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and device identifiers such as IP address and Ad Id.
3. Geo-locational Information. Certain features and functionalities of the Services may be based on your location. In order to provide these features and functionalities while you are using a mobile device, we may automatically collect geo-locational information from your mobile device or wireless carrier and/or certain service providers. Collection of this information occurs only when the Services are running on your mobile device. You may decline to allow us to collect such information by adjusting your browser settings, in which case we will not be able to provide certain features or functionalities to you.

We use various tracking technologies to automatically collect information when you use access the Sites, purchase the Products or use the Services, including the following:

1. Like most websites, we use automatic data collection technology when you visit our Sites to collect information that identifies your computer. This comprises information about your operating system, your IP addresses, browser type and language, referring pages and URLs, keywords, date and time, and what sections of the Sites you visit (the “usage information”). We collect this usage information by using cookies. Cookies are small packets of data that a website stores on your computer's hard drive. Some cookies are used so that your computer will “remember” information about your visit and your preferences. They help personalize your experience, support security features, and bring you advertising both on and off our Sites. Other cookies we use help you navigate our Sites and expire when you close your browser. We also use cookies (and the usage information collected) to help us identify you and analyze how you use the Sites and Services. You can reject cookies by following the directions provided by your browser vendor or by your Internet provider's “help” file. If you reject cookies, you may still use the Services, but may not be able to use some areas of the Sites and Services.
2. Pixels. Pixels are also known as web beacons, code embedded in a website, video, email or advertisement that sends information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from separate entities that allow us to track our conversions, bring you advertising both on and off the Services, and provide you additional functionality, such as the ability to connect our Services with you social media account.

For further information on how we use tracking technologies for analytics and advertising, and your rights and choices regarding them, see the “Analytics and Advertising” and “How Can You Control Your Personal Information” sections below.

1. Analytics and Advertising

We use one or more analytics services (such as Google Analytics) to evaluate your use of the Services, compile reports on activity (based on our partners’ collection of IP addresses, internet service provider, browser type, operating system and language, referring and exist pages and URLs, date and time, amount of time spent on particular pages, what sections of the Sites you visit, number of links clicked while on the Sites, search terms and other similar usage information), and analyze performance metrics. These partners use cookies to collect this usage information. By accessing and using the Services, you consent to the processing of data about you by these other entities in the manner and for the purposes set forth in this Privacy Policy. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/

We share your usage information with technology services for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, and retargeting), analyzing, managing, reporting, and optimizing of ads). These technology services may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such usage information for such purposes. Pixel tags enable us, and these technology services, to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. You may opt-out of the tailoring of advertising based on information we collect. We also use technology services (for example, Google Adwords) to advertise to users of our Services on websites owned or operated by other entities. This means that we advertise to previous visitors to the Sites who have not completed a task on the Sites, such as leaving un-purchased items in your shopping cart. These technology services may include cookies to track your activities across time and services. We may use data we receive these technology services to match multiple devices associated with the same identifier as devices belonging to the same user or household. Where we are able to make such a match, we may use this information to deliver targeted advertisements across multiple devices on behalf of ourselves or other entities (“Interest-based Advertising”). Any data collected by technology services will be used in accordance with this Privacy Policy and the privacy policy of such technology services. For more information on such technology services, including how to opt out from certain data collection, please see below.

We also use audience matching services to reach people (or people similar to people) who have visited our Services or are identified in one or more of our databases (“Matched Ads”). This is done by us uploading a customer list to a technology service or incorporating a pixel from technology service into our own Service, and the technology service matching common factors between our data and their data. For instance, we incorporate the Facebook pixel on our Service and may share your email address with Facebook as part of our use of Facebook Custom Audiences. Some technology services may provide us with their own data, which is then uploaded into another technology service for matching common factors between those datasets.

As indicated above, vendors may act as our service providers, or in certain contexts, independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

Google provides tools to allow you to opt-out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.

To opt out of us using your data for Matched Ads or other third-party sharing for advertising and/or marketing purposes, please contact us as set forth in the “Contact Us” section below and specify that you wish to opt-out of matched ads. We will request that the applicable technology service not serve you matched ads based on information we provide to it.

You may also limit our use of information collected from or about your mobile device for purposes of serving targeted ads to you by going to your device settings and selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads” (for Android devices).

For further information on the types of tracking technologies we use on the Services and your rights and choices regarding analytics, Interest-based Advertising, and Matched Ads, please see the “Information Collected Automatically” and “How Can You Control Your Personal Information” sections.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

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Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

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Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, Shopify does not alter data collection and usage practices when we detect such a signal from your browser.

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Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://www.priv.gc.ca/en/report-a-concern/

Last updated: [5/26/2022]